Medspa Automation Agency
The Revenue Leakage Audit
A 20-minute audit to find where calls, forms, and DMs leak bookings before they ever reach your booking system (Jane, Vagaro, Hummingbird, or whatever you use today).
Who it’s for:Medspas & clinics using online booking + phone/DM inquiries.
Prefer a PDF? Download the 1-page Revenue Leakage Audit overview.
Where medspas quietly lose money △
Phones go unanswered at busy times.
Industry data shows healthcare practices miss roughly 1 in 3 inbound calls; most of those callers never ring back.
After-hours inquiries sit until “tomorrow”.
A large share of people reach out evenings and weekends, but replies only go out when reception is back on.
No standardized intake for new leads.
Every staff member handles calls and DMs differently, so key details and next steps are inconsistent.
Slow or inconsistent follow-up.
People who cancel, reschedule, or “think about it” often never get a structured follow-up touchpoint.
Policies communicated too late.
Deposits, cancellation fees, and no-show rules only show up when someone is already frustrated.
What we do in a 20-minute Leakage Audit
In 20 minutes, we:
Review your current intake flows
We walk through phones, booking app, website forms, email, and DMs.
Map where leads fall between cracks
Identify missed calls, unanswered forms, forgotten DMs, and “we’ll call you back” dead ends.
Check real response times & map the leaks
One page that shows who reaches out, how fast they get a reply, and where they drop off.
The system we set up after the audit
If we work together after the audit, we:
Centralize lead intake
Every call, form, and DM lands in one inbox + dashboard, not scattered across phone, voicemail, email, and Instagram.
Rescue missed calls automatically
Every missed call triggers an instant text and a follow-up task so your team knows exactly who still needs a callback.
Standardize intake questions
Capture the same key details every time, without extra admin workload.
Plug into your existing tools
We connect to your booking software, email, and CRM so booking and reminders stay in the systems you already use.
Show you “who needs attention”
At a glance, see the list of people who reached out and still need a reply, call, or reactivation.
Result: fewer leaks, more booked visits, without hiring extra front-desk staff.
How this works with your booking system
We don’t replace your system – we wrap around it.
What we don’t do
20-minute Leakage Audit – no obligation
Identify exactly where revenue is slipping through the cracks.
Ready to stop leaking?
BUONOSYSTEMS.COM/BOOK-AUDIT
Or use the Book Audit button in the nav.