Medflow is a lead, reminder, and reactivation system that wraps around the tools you already use (Jane, custom forms etc). We pull consult forms, calls, texts, and DMs into one place, done for you.
All channels in
Medflow Brain
Policy-aware routing
Organized output
One unified flow — no more scattered tools or dropped leads
Ready for single clinics and groups with 50+ locations.
“Designed to cut no-shows into the single digits”
“Designed to cut no-shows into the single digits”
“Designed to cut no-shows into the single digits”
“Increase booked visits without increasing ad spend”
“Increase booked visits without increasing ad spend”
“Increase booked visits without increasing ad spend”
We integrate our solutions into one custom dashboard, so you can see things like today's leads, confirmations, and SMS follow-ups at a glance—without logging into five different tools, all integrated with your existing booking tool. Examples below.
Dashboard Preview
View full interactive dashboard on desktop
Avg reply time
All channels
No-show rate
Reactivated Rev
from dormant patients
New Reviews
Full dashboard includes:
💻 Switch to desktop or tablet for the full interactive experience
See how everything works together in under 2 minutes
We focus on the specific parts of your front desk that quietly cost you thousands every month—then build a bookings spine that keeps everything in sync. A Simple Booking App is not enough.
Without MedFlow
Slow replies, missed calls, and no follow-up when the clinic is busy.
Leads sit in the inbox for hours
DMs, forms, and missed calls stack up while your team is in treatment rooms.
Those leads are lost to your competitors.
No one has time to chase no-shows
Confirmations and reschedules get handled ad hoc, so empty chairs become normal.
Old patients forget you exist
Past guests sit in your CRM or booking tool with no structured check-ins.
Reviews only happen when someone remembers to ask
Google reviews trickle in even when the clinic is genuinely busy and loved.
With MedFlow running in the background
All of this runs around your existing booking system (Jane, Vagaro, custom forms, etc), so you get more booked visits from the same staff and marketing budget.
New leads get a text within 30 seconds
Every call, DM, or form gets an instant SMS so fewer ready-to-book patients slip away to a competitor.
Automatic confirmations and reminders
Policy-aware flows keep confirmations, reminders, and reschedules consistent, so no-show and late-cancel rates stay low without manual follow-up.
Lapsed patients get gentle check-ins
Structured reactivation campaigns turn old lists into extra bookings, without buying more ads or chasing spreadsheets.
Happy patients get routed to Google Reviews
Feedback-first flows catch issues privately and nudge satisfied patients to leave 5-star reviews, lowering your cost to acquire the next guest.
Optional: AI receptionist for after-hours calls
A trained voice agent can answer basic questions and book consults when your team is busy or the clinic is closed, instead of sending patients to voicemail.
We don't replace your “Book now” flow. We fix everything happening around it.
Path A — your existing booking path (unchanged)
We don't touch this path.
Path B — EVERYTHING else (where our automations run and leakage stops)
This is where our automations run: replies, intake, tasks, and follow-up.
Turn 30–60% more new leads into booked consults automatically.
Watch how our engine handles a booking in real-time, analyzes the source and request, and responds accordingly.
Play with the messaging
See how confirmations can match your clinics voice.
SMS preview
Hi Sarah, this is [Clinic Name]. We've confirmed your appointment for [Time]. Reply C to confirm or R to reschedule.
MedFlow Medspa
Business Account
Patients receive instant, branded confirmation without your staff typing a word.
This is a simulation based on a real clinic setup. We'll tune the wording to your brand and services.
Did you know: responding to a lead within five minutes makes you approximately 21 times more likely to qualify them as an opportunity?
It is substantially cheaper to retain or reactivate an existing patient than it is to acquire a new one.
Simulate how we grow your reviews and reactivate dormant patients.
We set up medspa-specific reactivation lists (e.g. toxin >5 months ago, filler >12 months ago) and track exactly how many bookings each campaign drives.
Our system automatically screens feedback.
★★★★★ (Happy) → Redirects to Google Maps.
★☆☆☆☆ (Unhappy) → Opens internal feedback form.
Play with the messaging
See how confirmations can match your clinics voice.
SMS preview
Hi Sarah, this is [Clinic Name]. We've confirmed your appointment for [Time]. Reply C to confirm or R to reschedule.
Northside Medspa
This is a simulation based on a real clinic setup. We'll tune the wording to your brand and services.
Concept demo of how a tightly scoped assistant could handle missed calls and simple booking rules—without ever giving medical advice.
Want to hear the pilot? Open a short demo call in a new tab and talk to the assistant we're testing with a few clinics.
Try the voice agent demoPlay Demo
0:45 Audio Sample
This is a simulation based on a real clinic setup. We'll tune the flows and wording to your clinic's policies and brand.
The AI calls back instantly if you miss a lead, checking intent and booking them.
Trained strictly on your FAQ. Hard-coded to NEVER give medical advice.
Feed conversion data back to Google/Meta Ads to lower your CPA.
We don’t ask you to rip out your current systems.
We plug a single “booking spine” into the tools you already use.
Connects to your current calendar without disrupting your staff.
Every inquiry funnels into a single, managed schedule.
Logic built specifically for injectors and clinical workflows.
We connect to the booking tools you already use so your team sees one simple system instead of juggling tabs.
Compliance isn't an afterthought.
We understand local privacy expectations and the unique needs of Canadian clinics. We help you stay safe while you grow. We don't replace your EMR or booking system— we sit alongside it and only use the data we need to send and track messages.
Your patient logistics data stays in Canada. We use ca-central-1 style infrastructure so data residency is clear.
Our booking forms include explicit opt-ins for SMS. We separate transactional updates from marketing blasts.
We route feedback intelligently. Happy patients go to Google; unhappy ones come to you internally. No "review gating" tricks.
A transparent 3-step process to get you automated without the headache.
Already on Jane, Vagaro, Hummingbird, Aesthetic Record, or even a simple Google Calendar? We sit in front of your existing tools and make them feel like one system.
Everything you need to know about the product and integration.
Have a question not listed here? Contact our support team
Straightforward retainers. Prices in CAD. Most clinics start between $1,000–$3,000 per month depending on locations and volume.
For single-location clinics that want no-show and review automation without changing everything at once.
Good for: solo injector, small 1-room medspa
For busy clinics spending on ads who want every new inquiry handled automatically.
Good for: busy one-location medspa with multiple rooms
Works 24/7, safe, sounds like a human, trained how you want it.
For groups and multi-location clinics that need a coordinated retention system.
Good for: multi-provider, multi-location groups
* Final pricing is scoped per clinic based on volume and integration complexity.
We only work with a few new clinics per month to ensure quality onboarding. Book a 15-minute audit to see if your clinic is a fit.