Turn missed calls into scheduled jobs—with full job details.
Most missed calls happen during bays + lunch + after-hours. AutoFlow texts back instantly and captures job details.
Missed call → SMS in ≤60s (SLA)
Captures job details automatically (service + vehicle + location)
Books or hands off with full context (no back-and-forth)
Quotes follow your pricing rules + discount limits (no random numbers)
Every missed call becomes a tracked conversation with outcome: Booked / Quote Sent / Needs Follow-up.
Works with your current phone number + scheduling process. We don't replace your POS—just capture + qualify + hand off.
Built for busy tire shops and auto service centers handling 50–500+ jobs per month across Toronto, Vancouver, Montreal, and Ottawa.
Inquiries In
CRM + Shared Inbox + Workflows
AutoFlow brain (guardrails + ROI tracking)
Action Out
Stop losing jobs when the phone rings
Every missed call is a customer going down the street
Reality Check
10 missed calls/day → recover 2–4 → that's real booked work
Busy bays, no one answers. Voicemail full. "Text me a quote" customers.
We plug the leaks first. Then we optimize.
Without AutoFlow
— revenue walking out the door
Calls go to voicemail
Techs are busy, phone rings out, customer calls the next shop
"Text me a quote"
Customer wants SMS but you reply hours later (or never)
After-hours = voicemail
No one working after 5pm but high-urgency calls still come in
With AutoFlow running
— every call turns into a tracked opportunity
Missed call → SMS in 60s
Every missed call gets an instant text so customers don't walk
Quote capture + booking
Automated threads collect job details, vehicle info, and book arrival windows
Dispatch handoff with context
Service advisors see full thread history before calling customer back
After-hours voice coverage (optional)
Voice agent handles quotes + booking when you're closed
Result: Recovered jobs tracked in your dashboard
How AutoFlow works with your tools
We're not replacing your shop workflow; we're organizing the chaos around it.
Your staff stays in your shop management system. AutoFlow just catches and organizes conversations so jobs don't slip.
One place your team works
Shared Inbox
All messages live here. Staff can take over any conversation instantly.
- 2-way SMS threads
- Tags: service type, urgency, ready-to-book
- Staff takeover anytime
- All messages logged
Rules that keep quoting safe
Guardrails + Logic
Required fields before quoting. Configured service menu. Out-of-scope triggers handoff.
- Service menu + price ranges
- Required fields (vehicle, tire size, etc.)
- Out-of-scope → handoff
- Anti-spam / duplicate follow-ups
You control the handoff rules:
- →Round-robin to service advisors
- →By service line (tires / brakes / oil / roadside)
- →After-hours → next-day queue
- →Urgent keywords → priority tag
Proof: response time → booked jobs
Ops Dashboard
See what's working. Track response SLA, recovered calls, and booked jobs.
- Response SLA %
- Missed calls recovered
- Quotes → booked jobs
- After-hours coverage stats
What you get weekly: Response SLA, recovered jobs, booked outcomes.
See it live — Proof clips
Timeline + Inbox thread + Outcome. Watch how missed calls turn into booked jobs or clean handoffs.
Customer pushes back on price → discount ladder triggers within margin rules
What happens (timeline)
Customer asks for brake job price
Customer: "That seems high"
Option framing + urgency applied
Within configured margin floor
What your team sees
Tom R.
Web Form → SMS
Pipeline: Quote → Objection → Negotiated → Booked
Assigned: Pricing rules (Auto-approved)
Hi Tom! For your 2017 Ford F-150 brake job (pads + rotors all around), we're looking at $650-750 installed.
10:00 AM
That seems high. I was quoted $500 elsewhere
10:03 AM
I hear you! Our price includes premium pads + 2-year warranty. But if you can book this week, I can do $625 total. Sound fair?
10:03 AM
Can you do $600?
10:05 AM
I can meet you at $610 if you book today. That's the best I can do while keeping quality parts. Deal?
10:05 AM
Alright, deal. Tomorrow at 9am?
10:06 AM
Perfect! You're booked for 9am tomorrow at $610. Address: [shop]. See you then!
10:06 AM
Start with the missed-call recovery stack
SMS-first automations that turn missed calls into tracked, booked jobs.
Missed-call text-back (Must be first)
Missed call → SMS in 60s → recovered job
Quote capture
Service + vehicle + tire size/issue captured → quote or handoff
Booking / arrival window
Slot or arrival window + callback confirmation
Dispatch handoff
Full context to staff/driver → no back-and-forth
These are the defaults. We can swap in your shop's exact workflows.
Accountability Dashboard
Proof you can show the owner
Every metric is tracked, logged, and easy to understand. No technical jargon—just clear numbers that show what's working and where revenue is being recovered.
📞Response Speed
How fast we text back after missed calls. Target: under 60 seconds.
💰Recovered Jobs
Missed calls that turned into actual opportunities (quotes sent, jobs booked).
📊Conversion Rate
What percentage of recovered calls turn into booked jobs.
🤝Handoff Quality
When staff takes over vs. when automation completes the job. Clean context every time.
If we can't show the numbers, it doesn't count.
Weekly Summary
Last 7 daysMissed Calls
📞47
↑ 12% vs last week
Calls we caught when lines were busy
Recovered
💬39
83% recovery rate
People who replied to our text-back
Booked Jobs
✅24
62% conversion
Confirmed appointments on the calendar
Avg Response
⚡52s
✓ Under 60s SLA
How fast we text back after missed call
📈 Response Time Trend(seconds)
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Lower is better — target is under 60 seconds
🎯 This Week's Funnel(top to bottom)
From 47 missed calls → 24 booked jobs this week
Bottom line: 24 jobs booked from calls that would've gone to voicemail. That's revenue you can track.
Advanced voice agent: booking and NEGOTIATION
Realistic voice conversations that capture jobs, handle price objections, and negotiate within your rules—no random numbers, no guessing. Everything lands in your shared inbox with recording, transcript, tags, and outcome.
What the advanced voice agent does:
- ✓Quotes using your price ladder — follows configured rules, never makes up numbers
- ✓Handles price objections with discount ladder — uses urgency + option framing within margin limits
- ✓Selling strategies built-in — deposit-first, schedule locking, captures missing details fast
- ✓Books when clear, hands off when complex — out-of-scope cases get clean handoff with context
- ✓Recordings + transcript + tags in inbox for every call
- !No unsafe diagnostic claims. No guessing. No freelancing outside rules.
When you need advanced voice:
If your phone goes to voicemail after 5pm or on weekends, you're losing high-intent calls. Advanced voice coverage turns those into booked jobs with real negotiation—not just message-taking.
Example: Customer calls at 7pm asking for brake job quote. Voice agent provides price range, handles "that's too expensive" objection with approved discount ladder, and books the appointment—all within your margin rules.
Built for Canadian auto shops
Safety-first + anti-liability guardrails
Consent-first messaging / no unsafe diagnostic claims / configured price bounds / minimal data footprint.
No risky advice / No unsafe instructions
We don't provide diagnostic claims or unsafe instructions. Our system handles booking logistics, quote capture, and dispatch routing — not mechanical advice.
No price hallucinations
Quotes are generated only within configured price bounds and service menus you set. AI never makes up pricing.
Configurable retention + consent-first
All data is encrypted in transit and at rest. Configurable retention periods based on your shop's policies. CASL-compliant messaging.
Booking + quoting only (no diagnostic claims)
Our automation handles scheduling, quote capture, and service menu selection only. Any diagnostic or safety question is immediately escalated to your team.
CASL-Aware Workflows
Our booking forms include explicit opt-ins for SMS. We separate transactional updates from marketing.
TOS-Safe Reviews
We route feedback intelligently. Happy customers go to Google; unhappy ones come to you internally. No "review gating" tricks.
Minimal data footprint
We minimize and control what data leaves your shop management system. No access to customer payment details required.
We never ask for POS access to get started.
AutoFlow works alongside your existing systems — we don't replace them or require deep integration into your shop management software.
How it works
From missed call to booked job in three simple steps
Missed call detected
Customer calls, no one answers. System detects it and sends an SMS within 60 seconds.
Quote capture + booking
Automated thread collects job details (service type, vehicle, location). Either books an arrival window or hands off to staff with full context.
Tracked in dashboard
Every conversation, response time, and outcome is logged. You see what's working and what needs attention.
Rules Engine (not prompt roulette)
Unlike generic AI, AutoFlow follows shop rules every time—pricing rules, discount limits, and safe handoffs—so it never freelances on quotes.
Deterministic quoting
Uses your price ladder, travel fees, after-hours rules, and 'don't-quote' cases. Every quote is rule-based, not guessed.
Negotiation guardrails
Discount ladder only. Never 'cash/no tax.' Never undercut below margin floor. Built-in conversion playbooks: urgency, option framing, deposit-first.
Failsafe handoff
If ambiguous/out-of-scope → sends staff a clean summary + next best action. Closes with one of three outcomes: Booked / Deposit / Staff Handoff.
Every quote + decision is logged (what rule fired, what was asked, what was offered).
Frequently Asked Questions
Common questions about AutoFlow for tire and auto shops
Still have questions?
Book a 15-min callNever miss another job
Clear setup fees + predictable monthly retainers. Prices in CAD.
Monthly = Package + (Optional Voice Add-On)
Proof First: 7-Day Free Pilot
Our Guarantee:
First 7 days are free. If we don't capture and respond to eligible missed calls within 60 seconds (SLA), you don't pay.
Missed-Call Recovery Core
Missed calls turn into SMS threads. Quote capture + booking handoff.
Recovery + Dispatch
Everything in Core, plus dispatch routing, advanced workflows, and review automation.
Advanced Voice AI Agent
Add this to any package · After-hours + overflow calls handled with realistic voice conversations.
Choose basic booking or advanced negotiation · Minutes = combined talk-time + AI processing · Overage billed at $0.50/min
Basic Voice Agent
Booking-focused · Captures details, schedules appointments, hands off complex cases
300 minutes included
Need more minutes? We work with you and give you a deal based on your volume.
Good for:
Shops that need coverage but prefer staff to handle quotes and pricing
Advanced Voice Agent
Negotiation + Selling Strategies · Handles price objections, uses discount ladder, closes deals
300 minutes included
Need more minutes? We work with you and give you a deal based on your volume.
Good for:
Shops that want the voice agent to close deals, handle objections, and maximize conversion—all within your pricing rules
Voice AI Pricing Notes:
- • Minutes are pooled across all calls (e.g., 300 min = ~30 calls at 10 min each)
- • Overage billed at $0.50/min (only if you exceed included minutes)
- • Advanced tier uses same minutes pool but includes negotiation capabilities
- • All voice calls include recording, transcript, tags, and outcome tracking
- • Can upgrade from Basic to Advanced anytime (prorated)