See it live

Explore how Medflow captures revenue, handles missed calls, and reactivates old clients—all without replacing your booking system.

Why clinics use Medflow

Protect the demand you already have — and turn it into booked visits instead of wasted marketing spend.

Protect the demand you already have

  • 3–5 extra consults/week

    From leads that were previously lost to slow responses and missed touches.

  • 20–30% more booked value

    From the same ad spend — because fewer leads slip through the cracks.

  • Fewer empty chairs

    Automated confirmations and reactivation instead of spreadsheets and sticky notes.

Missed Call → Booked Visit

Missed callInstant SMSBooked consult

Every missed call becomes a text conversation, so a $300–$700 visit doesn't slip to another spa.

Instagram DM → Appointment

IG DMLead capturedAppointment booked

IG DMs turn into booked slots without your team manually watching the inbox.

Old Client → Reactivation

Old clientSMS reactivationConsult booked

Reactivation campaigns fill slower days with past clients — no new ad spend needed.

How it works with your existing booking

We don't replace your “Book now” flow. We fix everything happening around it.

Path A — Your existing “Book now” path (unchanged)

Patient“Book now”Jane / Vagaro / Hummingbird
  • • Patients who click “Book now” go straight into your current system.
  • • Your team still books over the phone exactly the way they do today.
  • • Your booking tool stays the source of truth for schedules and billing.

✓ We don't touch this path. Safe, layered on top.

Path B — Everything else (stops leakage)

Missed Calls, DMs, FormsMedFlow automationsYour booking system
  • • All non-“Book now” inbound gets structured replies + tasks in one queue.
  • • Smart 2-way SMS using AI with clinic-approved responses.
  • • Your team sees a simple “who still needs attention” list, then books into your system.

⚡ This is where our automations run: replies, intake, tasks, and follow-up.

Phase 1

Leakage Audit + Reactivation Sprint

We reactivate a slice of your old leads and past patients using smart, personalized flows. Then we show you: “We booked X appointments from people you already had.”

We use AI to follow up with your existing leads and past patients — turning names already sitting in your calendar or CRM into booked appointments, without spending a dollar on ads.

Try our patient reactivation system below

Simulate how we reactivate dormant patients with smart, timed offers.

Reactivation Impact

Example clinic
Before Medflow3 bookings/mo
With Medflow18 bookings/mo
6x increase

We set up medspa-specific reactivation lists (e.g. toxin >5 months ago, filler >12 months ago) and track exactly how many bookings each campaign drives.

Select a workflow above

NM

Northside Medspa

Ready to simulate
Waiting for trigger...

This is a simulation based on a real clinic setup. We'll tune the wording to your brand and services.

Phase 2

24/7 AI Front Desk

Turn missed calls, DMs, and web forms into booked visits in under 60 seconds—without adding front-desk staff.

Missed calls → SMS

Every missed call becomes a text conversation in <60s

Forms + DMs → threads

All inquiries land in one shared inbox for your team

AI + human handoff

Staff can jump in anytime; AI handles the routine

What this looks like in practice

  • 1Someone calls after hours or during a busy treatment. They don't leave a voicemail.
  • 2Within 60 seconds, they get a text: “Hi! Sorry we missed your call. Would you like the booking link, or do you have a quick question?”
  • 3They reply, and the conversation continues in your shared inbox. AI handles simple questions; your team jumps in for anything complex.
  • 4Result: A $500+ visit that would have gone to a competitor gets booked instead.
Phase 3

Reviews + Referrals Flywheel

Automate review requests, replies, and referral prompts. Turn your best patients into a referral engine.

We ask happy patients for Google reviews — then follow up with reviewers to bring in friends and family.

Most clinics don't have a systematic review strategy. They don't follow up with people who leave glowing reviews to ask for referrals. And they rarely reply to reviews at all — leaving warm goodwill on the table.

We close that loop: After a great visit, we prompt for a review. Once someone leaves a 5-star review, we send a thoughtful thank-you and gently invite them to refer anyone who might benefit from similar treatments. It feels natural, not pushy — and it turns your best patients into a referral engine.

Try our review flow below

Try our high-review mechanism below

Simulate how we systematically grow your Google reviews and ratings.

Review Growth Impact

Example clinic

Before Medflow

63reviews
4.2

With Medflow

800reviews
4.8
12.5x more

Automated post-visit review requests catch happy patients at the right moment. More 5-star reviews improve local SEO and build trust with new prospects.

Feedback First Protection

Our system automatically screens feedback.
★★★★★ (Happy) → Redirects to Google Maps.
★☆☆☆☆ (Unhappy) → Opens internal feedback form.

Play with the messaging

See how confirmations can match your clinics voice.

Tone:
Channel:

SMS preview

Hi Sarah, this is [Clinic Name]. We've confirmed your appointment for [Time]. Reply C to confirm or R to reschedule.

Select a workflow above

NM

Northside Medspa

Ready to simulate
Waiting for trigger...

This is a simulation based on a real clinic setup. We'll tune the wording to your brand and services.

Ready to see how this works for your clinic?

Book a 15-minute audit to see where revenue is leaking and how we can help you capture it.

Book a 15-minute audit